Privacy Notice

1. Information We Collect

We collect information you provide directly and information necessary to deliver supervision, verification, and reporting services. This may include:

• Identifiers and contact information: name, email address, phone number, mailing address, agency, and job title or role.
• Personal data: date of birth, government identifiers (where required by an authorized agency), and demographic information.
• Legal status information: probation or parole status, case or docket numbers, supervising agency, conditions of supervision, court orders, and compliance history.
• Employment and job information: employer, position, work schedule, and verification records.
• Location and check-in data: verified location, timestamps, and self-reported updates submitted through the Service.
• Communications: messages, form submissions, and support requests you send to us.
• Technical data: device, browser, IP address, and usage information collected automatically when you visit the website.

2. How We Use Information

• To provide, maintain, and improve the Service.
• To verify identity, supervision status, and compliance with conditions set by courts or supervising agencies.
• To communicate with you, including responding to inquiries and sending service-related notices.
• To detect, prevent, and address fraud, abuse, or security issues.
• To comply with legal obligations and lawful requests.

3. How We Share Information

We do not sell personal information. We may share information with:

• Authorized agencies: probation, parole, court, or law enforcement personnel responsible for your supervision or case.
• Service providers: vendors who help us host, secure, and operate the Service, bound by confidentiality obligations.
• Legal and safety: when required by law, subpoena, court order, or to protect the rights, property, or safety of any person.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Notice.

4. Data Retention

We retain information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Records tied to supervision may be retained according to the requirements of the authorized agency.

5. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may request to access, correct, or delete personal information we hold about you by contacting us at the address below. Some information may be retained where required by law or by an authorized agency.

7. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Notice

We may update this Privacy Notice from time to time. We will post the updated version on this page and revise the effective date above. Material changes will be communicated where appropriate.

9. Contact Us

Questions or requests about this Privacy Notice can be sent to:

Ruiz Protective Service Inc
polygraphs@ruizservices.com